We answer calls for heating and cooling contractors: evenings, weekends, and the overflow when every tech is on a job. The caller talks to a voice agent set up for HVAC work. You get a text with the job details right after the call.
Run it for 14 days with your after-hours line forwarded. If fewer than 5 qualified job requests come in, we refund the setup fee (conditions).
This is the sample call we use to set up every agent. Read it, or start a live call from your browser and play the homeowner yourself.
Sample script. Each contractor's agent uses their own business name, service area, hours and on-call number.
Uses your microphone. Nothing is sent until you press the button.
Ready
Things to try: "My AC quit and it's 97 out." "The furnace is making a banging noise, can someone come Thursday?" "I smell gas in the basement."
After you hang up, the agent writes the recap a contractor would get: name, callback number, address, problem, urgency.
The agent asks the questions a dispatcher would, then routes by urgency.
If fewer than 5 qualified job requests come in during the 14 days, we refund the setup fee, provided your line was forwarded to the agent for those 14 days. Ask by email within 7 days after the pilot ends.
Qualified means a caller asking for service, repair, installation or a quote who leaves a name and a callback number. Spam and sales calls don't count.
Include your company name and city. We answer within one business day.
Both start with the same 14-day pilot. The difference is hours covered, booking and Spanish.
$197 /month
$297 setup, 300 minutes included
For a small shop with one to three techs that mostly loses nights and weekends.
Start the pilot, $297 setup due today$397 /month
$497 setup, 800 minutes included
For shops with four or more techs, or any shop that wants every hour covered.
Start the Pro pilot, $497 setup due todayCheckout runs on Stripe. The setup fee is charged at signup; the first monthly charge comes after the 14-day pilot. Extra minutes: $0.45. No contract, cancel at the end of any month (terms and refunds). Several locations: ask for a quote.
| Option | Price | HVAC triage |
|---|---|---|
| Voicemail | Free | No. The caller leaves a message or dials the next listing. |
| Smith.ai human receptionists | $300/month for 30 calls, $11.50 per extra call (source) | Depends on the script you give them |
| Smith.ai AI receptionist | From $1.60 per call (source) | Depends on the script you give them |
| This service | From $197/month plus $297 setup, 300 minutes included | Built in: gas smell, no heat, quote requests |
Yes. It says it is an AI assistant as soon as it picks up, and it never claims to be a technician.
No. You keep your number and forward calls only during the hours you choose.
No. It only answers calls that come in.
Callers are told the call is recorded. Recordings and transcripts are kept for your records and deleted on request.